Unsolicited Customer Reviews...
''Very impressed with the two guys sent out. Very knowledgeable and very customer service oriented. Which is rare today."
~Kline, Maryville Tn
~Kline, Maryville Tn
"We have 5 cats and 2 dogs, our air quality was in the tubes every day our eyes were watering like we were crying. Climatize came in and quickley put a air quality system in and now i hate to leave the house! I go to work and before the end of my shift I am sneezing and coughing, I am definitely sold on the system!" ~Donetta
"I was very impressed with their service. The technician was extremely knowledgeable and thorough. He put shoe booties on before entering my home and drop cloth on floors before doing any work. They did an excellent job. My husband & I could not believe the difference in the air quality once the system was installed." ~Knoxville Homeowner
"Rob and Don were consummate professionals in every aspect. They were knowledgeable and explained step-by-step what was going on and what needs to be done and took care of the job I was extremely impressed.
They have me as a customer for all my Heating and AC needs...."
They have me as a customer for all my Heating and AC needs...."
"Two days ago, I had never heard of Climatize. Today, they are #1 on my phone call list for heating/cooling needs. Climatize was my 2nd opinion (I made the mistake of calling a national brand first. They wanted to replace parts of my furnace that weren't even broken. What a rip off!) . So I called Climatize. Robert and his apprentice, Sam, arrived on time and began work immediately. Even though my situation was a bit complex, they continued to work until the problem was resolved. In the end, I paid a fraction of the price of the estimate from the "other guy." Highly recommend Climatize. Very professional and knowledgeable. Give these guys your business today!" ~Marshall
"I have no breathing issues and the place smells wonderful."
"I have always had terrible allergies and every few years I had my air ducts cleaned. Last year I changed companies and called Climatize. I can honestly say that I can tell a difference in the job they did compared to the previous companies. I recommend them to my personal friends and family for heating & air but also for home air issues. Rob, Steven were my technicians dealing with my heating problem and they were on point, fast, working in the freezing cold & dark weather to get us running. Sam & Don cleaned out the air ducts and were impressive with the job. I had two great experiences with four different technicians from Climatize. I am very particular who I do business with, especially since I moved to Tennessee. (Nothing against Tennessee but I have learned that not everyone meets the criteria I feel comfortable with) They have not let me down, all the questions I asked, have been answered honestly and correctly. I have checked back with the friends who took my recommendation to use Them, and They have stated similar experiences. Again, They are most impressive and have proven themselves several times to be upstanding." Mrs Moses
"A few months back, I was trying to find an AC specialist by looking at online reviews and I happened on Climatize. I noticed that there were many reviews and most of them were 5-star, glowing, reviews. I was skeptical. They must have been written by the owner or his family members under assumed names. Surely no business is this good. Well it is that good! I've used their services twice now to recuperate an old AC unit that is showing its age. In both cases, the problem was properly diagnosed and the work the technician did correctly fixed the problems. But more than that, their service is impeccable. They are available ALL the time. They answer the phone (no computer answering system). The technician calls you back promptly after the initial contact. They come when they tell you they'll come. They call and update you if their schedule is changing. They are friendly and courteous. The technician even puts removable covers on his shoes when he comes into the house , to keep from tracking in dirt! Amazing. Also, they are a locally owned small business. Not a big, faceless, conglomerate with an 800 number, located somewhere far away. Bottom line: don't call anyone else." Mr Estabrooks
This company is by far the best overall HVAC that is in East Tennessee. They are honest people from owner to installation guys who come to your home and work on unit or even installing new one. They even came out on Labor day to install a fan for my fathers unit so he would not be without AC on such a hot day. You will not go wrong with using this company. Mrs Mainer
"Had whole HVAC system cleaned last winter, signed 5 year contract for maintenance, care, help with changing overhead, difficult to access filter. Returned today to do all of above efficiently, teaching me as they went and I'm sure asked too many questions (!). Filter I had vacuumed (yes, you can do) once myself and had only slight dust buildup then and now, evidence of a clean system. Only had one sinus infection last winter (verses normally 4) . I have so much peace of mind knowing I've done for myself what I can to live healthily and look forward to 6 month return visits by the guys to keep the system clean and tuned! Angela in the office is also the best and responsive to calls at any time." Mrs Norris, Pigeon Forge
" Excellent service and knowledge. Sam was our technician and he was promp, worked hard and had great integrity. We are renovating a family home that was rodent infested, had many animals and had the same carpet from 1977 when the house was built, sewage leaks, a hoarder and had been closed up for 10 years. Sam found bacteria in the ducts and suggested we have the Mold inspection first before he cleaned the system, he could have just taken the job and been on his way. The inspection was already scheduled for the next day. He followed up with us after the Mold inspection and he was able to do the job that week. I have many allergies, I've been getting shots for 9 years and have always needed special air quality and can not be around animal dander at all. I have no breathing issues and the place smells wonderful. We highly recommend this company. Thank you Climatize!" Tina Gonsalves, Knoxville
"I had them to install a new York heat pump, the system itself is doing great and keeping up with temperatures just fine. It is also very quite. When they were out, they were top notch, they worked steady throughout the day, started early and finished in the evening. Everything was cleaned up and left no trash, they were very on task. They were within my budget and there were no surprise add on cost. The whole operation was supervised and I am just plain impressed with the work ethic and team work." Mr Chapel, Roane County
"I have been fighting an air conditioning issue for two years, that's two hot summers with very humid not so cool air inside. Within two days after calling Climatize, I have cold air and can enjoy the house again. They were very honest and could show me everything that was going on. All three of the guys out were very professional, curtious and cleaned up afterwards. Everything was smooth. I regret not meeting them sooner, however, we are very happy that someone finally showed us the problem and corrected it. Now we don't have to wait until fall to enjoy the house." Jackson, Maryville Tn
"Fast, friendly, knowledgeable service. Honest people - Not a rip off company. Technicians explain what is needed to fix the problem and then it is your decision as to what is done. I would recommend this company to anybody and trust them completely in doing my work." Paula, Loudon County Tn
"They got there when they said they would, within just a few hours of my call, and although he was not able to fix my problem right then he was able to bypass it so we would have air until he could order the part I need. Super professional and awesome pricing. No nonsense affordable service I would recommend to anyone!!" J Storm
"Thank you Robert! He came out on this blazing hot and humid Saturday and had our air up and running in less than an hour. And the price was way cheaper than I expected it to be. He definitely knows his work. Very knowledgeable and doesn't care to explain what's going on. I would definitely recommend them to anyone they are the BEST! And they will definitely be the ones I call when our unit finally dies to put a new one in. THANKS AGAIN ROBERT!" Mrs Clower, Tellico Village
"I finally found an ac technician I trust and I am spreading the word. I am thrilled to have found Climatize, they went through the whole system and ductwork. They showed us the problems. My technician physically showed me the problems and how to fix them. I am shocked the installer of the air conditioning system did not install the system properly.( I did try to call them and they would not come back out to check the system). I am also shocked that the other ac company I called out, twice, didnt catch the problem either. Climatize fixed the problem, I have no issues with my air conditioning. Finally..."Mrs Wells, Loudon County Tn
"I have used this company for two different services. The first time was for my ac repair, where the technician was quick to show up and get us running. They installed a loaner motor until mine came in. I was having a birthday party, so we really needed the air. I also had them out to the air duct and vent cleaning. I have and will be recommending them, they are very impressive." Mrs Wilder, Loudon County Tn
"Saved the day! Was waiting on the home warranty company to find an ac contractor for my area, (Tellico Village), that was actually going to fix my problem. Went through another company and still had a problem, they sent out Climatize, where Robert found a leak in the system and stayed and worked late to repair it. We will be calling them directly from now on, to much drama otherwise. Highly recommend them." -G
"Climatize is one of the good ones, they did a great job installing our new air conditioning system and I am easily able to recommend them to anyone." Mr Richy Kingston Tn
"I hired a repair man to fix my AC,he left us without AC for 7 days ,then abruptly told me he couldn't fix it because he couldn't find the parts for my unit, so I called Climatize, they came out within the hour, and fixed the so called repair guys mess, thanks to Rob and Sam ,my family had AC that evening. I will not use anyone else" Mike Kilby